Environics Client of Year

By Kevin Masterman, Toronto Police Service Published: 4:06 p.m. January 20, 2017

Environics Analytics (EA) has named the Toronto Police Service its Client of the Year for 2016 for taking a “data-driven approach to evaluating and delivering services to keep the community safe.”

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EA President and CEO Jan Kestle praised the Service for working hand-in-hand with his company for the past year to develop an analytics tool.

“Their leveraging of data and analytics is strategic, supported at the highest level and very innovative,” Kestle said.

The Service utilizes a number of EA offerings to improve the delivery of its services, including demand-modelling and forecasting, territory optimization, segmentation and training. The organization also used advanced data analytics to create a series of planning and analysis tools that allow the Service to evaluate and strategically deploy staff and services at the neighbourhood level.


“These models forecast the demand for police services at a small-area level while accounting for Toronto’s changing population,” said Kestle. “We commend the Toronto Police Service for their advances and continuing to build expertise in analytics.”

Kestle recognized Ian Williams, Manager of Business Intelligence & Analytics, for his leadership in bringing advanced analytics to the organization.

“We’re honoured to be selected by Environics Analytics as its Client of the Year,” said Williams. “We are using data and analytics to help us better understand our neighbourhoods which will enhance our relationships with residents so we can deliver better service. As we modernize policing for the city of Toronto, we see the continuing value of this information.”

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